Which Insurance Companies Do We Accept?
We understand how confusing working with medical insurance companies can be. We have a team of dedicated patient advocates who are highly trained and have decades of experience partnering with patients to navigate even the most difficult of insurance claims. We know medical emergencies are hard enough, and we can promise you that you will never need to go through the insurance stressors alone.
What If We Are Outside of Your Network?
Over the years, we have successfully worked with many out-of-network plans. We will reach out to your insurance company for any necessary authorization and will work to ensure that you receive the highest level of benefit available to you. For more information about your specific plan, please contact our billing office.
What Is the Process If a Primary Care Physician (PCP) Referral Is Required?
If you have an established PCP, we will request that you reach out to your PCP for the referral. We are available to assist with this process if needed. If you do not have a PCP, we have established relationships with PCPs who can assist quickly in initiating required referrals and authorizations.
Do We Accept Payment Plans?
Yes. We offer payment plans through CareCredit (carecredit.com).
We also offer in-house payment plans for prepayment of deductibles and coinsurance.
How Do I Get Help With a Medical Bill?
Please reach out to one of our dedicated patient advocates at (817) 554-1168 or email us at [email protected].
Mary Elliott | Billing Manager
Heather Van Remmen | Patient Advocate
Christi Haggard | Patient Advocate
Lauren Zeigler | Patient Advocate
Kari Elliott | Patient Advocate